Our approach to your privacy is making sure we only use the essential. You should never feel surprised about the information we know about you or when we contact you. If you ever feel like the information we know about you is surprising, please let us know.
When it comes to being stewards of your information, we’ll do the right thing and won’t use your information without your permission. We strive to collect the least amount information as possible. Information takes up space, and we like space.
Why should you trust us?
Because you support us, and our relationship with you helps us achieve our company vision. It’s not good to anger people you’re in a relationship with. That’s just bad for business.
Here’s a list of sections to learn more about your privacy:
If you use Banter’s Services you are either a Member or an Administrator. Your Banter chat community is made up of Members and Administrators.
If you are not an Administrator and have data questions, request, or concerns please contact your Administrator so they can fulfill your needs. If you cannot contact your Administrator or have a dispute, please contact us at [email protected]
When an Administer adds Banter to your Slack, we collect information necessary for our Services to function. We also collect information if you give it to us.
Any of the information we collect from you may be used in one of the following ways: (a) Personalize your experience. (b) Better respond to your individual needs. (c) Operate and improve our Services. (d) Improve customer service. (e) Contact you.
Here is what we collect and why:
If you have any questions about the information we collect please contact us at [email protected]banter.so
We use Amazon Web Services as hosting providers in the United States to store and protect your information. They are up to date and setup with the latest security standards and undergo recurring security assessments to protect your information.
When you submit information via our service, your information is protected and encrypted both at rest and in transit though secure connections. We implement a variety of security measures to maintain the safety of your personal information. If your personal data is exposed to an unknown 3rd party we will notify you within 72 hours of the incident being reported.
Banter may transfer your data to countries you don’t live in. We offer European Union Model Clauses, known as Standard Contractual Clauses, to meet General Data Protection Regulation requirements for Administrators and Members who are citizens of the European Union. A copy of our data processing addendum, including Model Clauses, is available by contacting us.
If you have any questions about data security and storage please contact us at [email protected]banter.so
We use historical data about people who use our Services to generate internal research reports and for you to view historical information about your own usage.
If you stop using the service, your data is also available to Administrators for your Banter account.
We remove your personal data after an Administrator removes and/or stops using our Services and sufficient time has passed to warrant data removal.
Cookies are small files a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you ever have questions or feedback about cookies we use, please let us know at [email protected]banter.so
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the Services requested. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. An example is our payment processor. They use your email address and name to send you receipts for your payments
We may also release your information when we believe releasing it is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses. An example of this would be creating an advertisement about how people who use Banter on Slack reply to a Banter message. This is where you aggregate data to make it so the people behind it cannot be identified.
Depending on if you are an Administrator or Member, you will have different rights regarding your data. If you are an Administrator, you can request for us to send, remove or modify any information about your account. You can export data Banter site by emailing us. To permanently remove your data, you must email us at [email protected], and we will remove your data within 30 days of notice.
Subject to applicable law, you have the right to (i) restrict Banter’s use of your Personal Data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and would like to lodge a complaint please contact your Data Protection Authority. You can find a list of Data Protection Authorities by clicking here. (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)